Complaints Procedure

At Laura Austin Property PA, our goal is to make the process of purchasing or renting a property as easy and streamlined as possible. We understand that these transactions can sometimes be complicated, and issues may arise. When a problem is identified, we commit to taking swift action to resolve it in the shortest possible time frame. While we may not always detect every issue our clients experience, contacting us promptly allows us to work with you to resolve any concern.

If you have a problem or concern regarding any transaction, please contact us in writing via email at [email protected].

Your complaint will be handled discreetly by the relevant personnel to ensure this is dealt with swiftly.